Publisher review:Online Work Order Suite ASP is a simple web-based help desk solution. Make your life easier with Online Work Order Suite (OWOS) Lite, the simple web-based help desk solution.
OWOS Lite helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need.
Features:
Data Checking/ValidationWork orders submitted by users is checked for validation
- Data Validation (Users have the chance to make corrections and be told they have made an error while filling out the request)
- Error Checking (Fields are checked for the correct data type and length)
Multiple Table ViewsUsers can view data in many different formats and get specific data depending on requests
- Work Order Status View (Queue, New, In Progress, and Completed)
- Modify Work Orders (Work orders once submitted can be easily edited and deleted)
- Quick View (Each work order can be quickly viewed in a web friendly format)
Email NotificationTechnicians and users are notified via email when changes to their work orders occur.
- New Work Orders (Mailed with details to the user that made the request and specified technicians)
- Completed Work Orders (Mailed with a web link to the user that made the request and specified technicians)
- Alert Priority Work Orders (Mailed to all technicians with an urgent status marking on the email)
- Deleted Work Orders (Mailed to specified technicians)
- Updated Work Orders (No email is sent)
Online Work Order Suite ASP 3.1 is a ASP.NET script for Customer support scripts design by OnlineTechTools.com.
It runs on following operating system: Windows.
Online Work Order Suite ASP is a simple web-based help desk solution.
Operating system:Windows